FAQ

The Messenger2050 serves most industries, as business technology is common across industry verticals. We offer a wide range of information technology products, services and solutions that address the technology needs of organizations in a variety of vertical business segments as diversified as advertising, education, banking and financial services, insurance, healthcare, life sciences, hotel/hospitality, media and entertainment, mobile and wireless, real estate, sports and fitness, technology, consumer packaged goods, retail, shipping and logistics, manufacturing, travel and leisure, utilities and energy, shipping and logistics, telecommunications, government, legal and law enforcements, non-profit and more industries.

We cannot possibly answer this question precisely because there are projects finished in 2 to 3 weeks, but there are also tasks that take several months and years to complete. To provide you with a precise answer, we have to evaluate the project complexity and the work scope. Knowing this information, we can provide you with the estimated time frame.

Share the details of your project – like scope, timeframes, or business challenges you’d like to solve.

The Messenger2050 is a committed partner with a strong focus on service. We pride ourselves on our ability to understand your business and your customers so that we can customize our service to you and ensure that you are able to provide that same commitment to your customers. We are dedicated to providing predictability of service, cost certainty, and responsiveness. Our organizational maturity, extensive senior talent, expertise, and effective systems will help you achieve your business goals

Messenger2050 has been successful with every project that it has handled till date. We have 100% customer retention rate since the last few years. Every project runs through a streamlined quality process before it gets delivered. We use highly evolved project development and management techniques to manage ongoing projects from the commencement of the project to the final delivery. Messenger2050 utilizes various tools, which give us a better control to monitor the project, its modules and the resources working on it, all through its lifecycle.

We evaluate the result after every week; we work in a short iteration mode and regularly test the work results, taking into account all customer preferences and the target audience reaction. This approach allows us to provide our customers with high-quality products, observing the specified deadlines. Quality is our top priority. We apply your feedback so you know you get what you are paying for.

Outsourcing your projects to us will grant you enough time to focus on growing your company as we carry out our services in the most efficient way for your business and without the need to involve you too much in this process.

With our developers' team, you are guaranteed of highly experienced IT professionals at your disposal. For your project, we will hire only those engineers who meet your project requirements.

While providing our software development services, we focus our efforts on your business goals and how our digital solutions will meet them.

In the case that you outsource your project to Messenger2050, you pay only for software development services we provide, you are not obligated to pay any recruiting or additional costs for team support.

Outsourcing your IT projects will also reduce your running cost as you have full control over your IT costs. We will set a fixed price for our service so as to help you adequately allocate your budget.

We provide our services to customers from all over the world; our key markets are the USA, UK, Australia, New Zealand, and countries in Central and Western Europe.

The minimum budget you can start with is $1,000. Over the years, our portfolio has been enriched with both large enterprise solutions and apps designed to implement single-person ideas. The project size is not that important to us, but its benefits and ability to solve specific problems are.

Our experts possess a wide range of skills, enabling us to offer our customers the best solutions to achieve their goals. The basic Lvivity profile is .NET development and blockchain; we also work with C#, ASP.NET Core/MVC, Xamarin, Angular/Angular.JS, React/React.JS, Node.JS, and WPF.

Which platform you should choose depends solely on the future application idea as well as its target audience. Each platform has its own monetization model. Apple users spend more money on paid apps and in-app purchases. If the goal is direct monetization, then iOS should be chosen. There are more Android users; however, they are less likely to pay for app installation and prefer free applications. The more downloads, the more expensive the advertising is in the application. Android should be chosen if the goal is managing user attention. We highly recommend starting with only one platform or building a cross-platform application. This will speed up launching the project, and help to assess its weaknesses and make any necessary changes. This will save you money and time.

The main methodology we use in our work is Agile, although the choice may depend on a particular project. An iterative approach to the work on the project provides us with the opportunity to regularly improve the product quality, and also constant customer feedback.

Messenger2050’s standard client contract is from one year to five years agreement with an easy-out clause. It says “Client shall have the right to, at their discretion, terminate this Agreement for any reason as long as a 30-day notice has been provided.” Although we don’t think you’ll want to, this clause means that you can cancel the agreement at any point in time during that conteact period, for any reason.

If you wish to partly reduce the project work intensity or, on the contrary, to increase it at times, we are always ready to adapt to your needs. When necessary, we will easily involve more team members in your project to meet your expectations.

Typically, it takes about one to two weeks to start cooperating on the project. However, it depends on the project features and the number of people involved in it.

Yes, we can. Our software engineers are well versed in various technologies and will practically always be able to continue the product started by some other team.

We sign NDAs and Confidentiality Agreements as required by you. All our employees are full-time employees and are bound by company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we can sign custom NDAs, we are always ready to do so.

We have developed our own Service Agreement and NDAs and have signed them with all our development teams. The agreements ensure the confidentiality and the full transfer of ownership of the intellectual property from the developer to the company. After you decide to outsource your project to us, we sign up for a software outsourcing agreement that transfers all IP rights to your company.

When you outsource your projects to our company, we not only provide software development services but manage all possible compliance and security issues. Our cyber security specialists evaluate all types of threats before creating your digital product including confidentiality weak points, IP compliance, third-party integrations, data management, and others. This approach allows us to discover the possible risks on the prospecting stage and create the appropriate policies to prevent them. To know more about our Cyber Security Wing visit http://cybersecurity.messenger2050.com/

The Messenger2050 provides private, secure cloud services as well as public cloud services through Microsoft Azure and Amazon. We offer hybrid choices that best meet your company and your budget needs.

Messenger2050 has flexible payment terms for its customers. Once a contract is signed, we issue an invoice made according to the Payment Schedule, which is a part of the Project Plan approved by you. Usually invoices are paid by wire transfer in US Dollars or Euro or GBP or PKR to our bank or you can pay through international payment gateways available on our website. The Payment terms in the first month usually start with an advance of 50% of the first month billing and the remainder of the amount at the end of the billing cycle, which would be on a weekly, bi-monthly or monthly basis depending on the scope and longevity of the resources. Thereafter, billing will be done on a regular schedule.

In the initial stages of software development, we reserve up to 60 hours per month for your product support. Even after launching your product our QA engineer provides manual and automated testing of your and reports your and that our developers fix in an immediate way. After 3 months of project development, the client is moved to the service desk. Here you have access to key management personnel to escalate any issue you probably might get within your product. Depending on the priority of the issue, your request can be resolved within 24 hours in case of high urgency so as to match its priority.

If you’re a current client and have a tech problem, you can call the main office number and speak with ur customer support agent right away. You can also email our customer support team at support@messenger2050.com or create a support ticket from our support center . If your issue arises after hours and you are a contracted customer, you can call the after-hours support line and an agent will answer the phone (or call you right back if you leave a voicemail message).

Using our intuitive web portal of messenger2050, you can see the problems and service requests we currently are dealing with, issues you’ve had in the past as well as comprehensive reporting on your environment and services.

A: Yes, messenger2050 provides 7x24x 365 support.

Messenger2050 guarantees 1-hour response but the typical response is measured in minutes.